We’ve been exploring the fascinating insights gained from consumer focus groups sponsored by CANA and Homesteaders Life Company earlier this year. The goal of this groundbreaking research was...
Like a bad penny, Heritage Cremation Provider, LLC keeps turning back up. In late November the National Funeral Directors Association (NFDA) issued its third warning in as many...
News of the State of California’s lawsuit against the Neptune Society broke late on Monday, December 2 in a flurry of headlines. Using words like “bilked,” “short-changed,” and...
It’s not everyday you meet someone who owns an island. Or a lighthouse. Or a 140-year-old historic landmark. If you ventured back to visit with the folks at...
For some, lining up outside a big box store on Thanksgiving night is an exhilarating holiday tradition. For others, the event is an evil scourge that lures prey...
Saturday Night Live isn’t always the best resource for what’s new in the death care industry. Remember the Toilet Death Ejector and these terrible eulogies? If you watched...
This summer at CANA’s 101st convention, CANA’s Barbara Kemmis and Pam Kleese of Homesteaders Life Company presented groundbreaking research on consumer behavior and attitudes toward cremation. With “Cremation...
As a funeral home professional, you wear a lot of hats. You’re a director and embalmer, of course, but you’re also a counselor, HR manager, marketer, bookkeeper, event...
The Cremation Association of North America’s 101st Convention in Louisville, Kentucky this summer offered a chance to learn from some of the industry’s most respected experts. In one...
It’s an economic fact that not all businesses will last forever. Eventually competition will outshine them, or perhaps their location will become undesirable. Maybe mismanaged finances will force...