You expect to see occasional blank looks during your meetings with grieving families. They may still be processing their loss, or simply overwhelmed by the choices they’re having...
Innovation is often the answer to a problem people don’t really know they have. It’s not until a new idea comes along that your struggle comes to light....
Many of us imagine what life will be like when “stay-home” restrictions are lifted. People will run out of their homes with arms wide, hug one another, dine...
These days the internet provides unprecedented options for all sorts of interactions that previously required an in-person meeting. It’s easy to open a checking account, create a will,...
More than ever before, families today are adding one little phrase to their loved one’s obituary: In lieu of flowers. Many families believe the money that would...
Funeral directors are finally getting some of the attention they deserve. In the last few weeks, reporters from the mainstream media have been asking directors across the country...
UPDATED 3/27/20: If your regular personal protective equipment (PPE) suppliers haven’t been able to replenish your N95 mask inventory, you’re not alone. John Flowers, CEO of Bass-Mollett, and his...
Even though Jacob Vandenberg is a fourth-generation funeral director, it’s clear he’s not afraid to stray from tradition. He’s breaking taboos, creating conversations, and venturing into areas where...
Last August, we shared the good news that New Jersey had passed a law allowing funeral homes to serve food and drinks. Now Connecticut funeral directors want their...
By now you’ve probably seen the incredible custom casket that paid tribute to Minnesota school bus driver Glen Davis. Images of the casket, which was a gift from...