PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
It always confuses me when I tell people that I'm in the death care profession and they respond: "What a great industry! You will always have customers" ......
Dean Lambert (Homesteaders Life Company) and Ryan Thogmartin (DISRUPT Media), teamed up for a campfire chat at NFDA 2018 to discuss why social media should be a major...
This question gets asked on the daily, "Why do you give so much away for free?". It's a pretty simple question, and the answer is easy - because...
How we shop has changed more in the last 20 years than in the entire previous century. Millennials are now buying their toilet paper on Amazon instead of...
The last two decades have brought huge changes to the funeral industry and finding the time to keep up with the rapidly changing trends is difficult. The funeral...
Holidays are a great time to reach out to your local community on Facebook. They are a shared experience driven by love and compassion - two things funeral...