DISRUPTu Funeral Industry News Ryan Thogmartin Social Media

PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054

November 7, 2018
CDFuneralNews

We believe that every funeral director should have the tools to succeed. With the help of our field-leading partners, we publish daily funeral industry news and provide free tools to help our readers advance their careers and grow their businesses. Our editorial focus on the future, covering impact-conscious funeral care, trends, tech, marketing, and exploring how today's funeral news affects your future.


PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054

Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel discussion featuring Ryan Thogmartin (DISRUPT Media), Peter Richardson (CFS) and Kevin Czachor (ASD) as they discuss how to provide exceptional customer service online.