Closet Cremains…These are a Problem | FUNERAL Nation 146
Disclaimer: this episode is only half as good as it could have been. Ok, so that's not true. This episode is awesome because of our guest but the...
Social Media Marketing
Facebook’s NEW ‘Tributes’ Section Could Signal the End of Online Obits
In 2009 Facebook began switching the profiles of dead users to "memorial status" and in 2015 Facebook added a feature in which users can indicate a "legacy contract"...
Why Every Funeral Home Should Embrace Real-Time, Trending Content | DISRUPT60 016
Put yourself in the shoes of the consumer: would you rather a funeral home/brand you follow to post pre-made, generic, low-budget content they bought from an agency OR...
PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
How to Increase Call Volume by Hosting an Entertaining Local Podcast
It always confuses me when I tell people that I'm in the death care profession and they respond: "What a great industry! You will always have customers" ......
Social Media and Your Pre-need Strategy | A Campfire Chat with Dean Lambert and Ryan Thogmartin
Dean Lambert (Homesteaders Life Company) and Ryan Thogmartin (DISRUPT Media), teamed up for a campfire chat at NFDA 2018 to discuss why social media should be a major...
WHY DO WE GIVE ALL OUR CONTENT AWAY FOR FREE? | DISRUPT60 007
This question gets asked on the daily, "Why do you give so much away for free?". It's a pretty simple question, and the answer is easy - because...