Customer Service

Welcome to Deathcare A.M.A. (Ask Morticians Anything), where you’ll learn all about what regular people (read: non-morticians) are asking the...

Johnson Consulting Group (JCG) has officially released their 2026 Sales and Customer Survey Trends and Insights Report, Powered by J3Tech...

The Travel Plan by Inman is pleased to announce the launch of its new Member Portal, a convenient and secure online...

If your services include a final outfit for dressing the deceased, getting everything you need to do that in your...

Today’s families are not shopping differently for funerals, they’re shopping the same way they shop for everything else. 

Even if you’ve never thought of it this way, at its core, funeral service has always involved event planning.

Passare is thrilled to release its annual State of Funeral Service report, featuring insights and technology trends shaping the funeral...

Green-Fournier is no stranger to roles where she can showcase her self-proclaimed “obsession” with building strong, lasting customer relationships within...

Deathcare A.M.A. Q12: What Are Some Things Funeral Homes Don’t Want Families to Know?

The Order of the Golden Rule (OGR), the premier association of independently owned and operated funeral homes, is proud to...