Health, Safety and Service: Peer Support Meeting
WHEELING, IL—Recently released data estimates that nearly 60% of Americans have been infected with COVID-19 since the start of the pandemic. For a profession committed to comforting people...
CANA
Permission to Grieve—Virtual Workshop with Glenda Stansbury
WHEELING, IL— “If you boil down everything all of the grief authors have ever written or said, it comes down to ‘permission.’ People need permission to grieve. The...
Facing Tension & Distrust in the Workplace
WHEELING, IL—New research shows that a toxic company culture is the number one reason employees leave. It’s not the long hours, not the paycheck—a disrespectful, cutthroat, noninclusive atmosphere...
CANA Symposium Happened in Vegas, But What We Learned Shouldn’t Stay There
Did you miss the Cremation Association of North America (CANA) Symposium in Las Vegas earlier this month? Understandably, call volume, budget limitations, and pandemic precautions mean every cremation...
Peer Support Meeting with Larry Stuart, Jr.
WHEELING, IL— If you know Larry Stuart, Jr., you know that he’s not a “new-age, hipster, airy-fairy, kombucha-drinking meditation guru.” But he does understand that staff in the...
Funeral Business Ethics in a Post-Covid World
WHEELING, IL—Chris Cruger knows most families arrive at funeral and cemetery facilities with conflicted expectations when a death occurs. “Emotions are high and the need for quick decisions...
Captivate the Cremation Customer’s Attention
WHEELING, IL—Rolf Gutknecht knows that templates are not the most important part of your marketing strategy, because “for a marketing program to be clever, contemporary, and inviting enough...