When Communications Cause Conflict
WHEELING, IL—Added stress was identified as the most significant consequence of poor work communication by The Economist in 2018. Even worse, time pressures were listed among the top...
CANA
Helping People is What We Do
Virtual Funeral Professionals Peer Support Meeting in September WHEELING, IL—The funeral profession is not for the faint of heart. You need the compassion to serve grieving families, the...
CANA Welcomes New Directors, New President
WHEELING, IL— The Cremation Association of North America (CANA) welcomed new board members and recognized the service of others at the Annual Meeting of the Membership in August...
Stronger Together: The Value of Peer Support
Employee Engagement and Retention at CANA’s Convention WHEELING, IL—Burnout may have been the buzzword recent years, but it’s not a new one. The World Health Organization classified it...
How Many Households Have Cremated Remains?
Brand-New Research Debuts at CANA’s 2022 Convention WHEELING, IL— We have guessed how many cremated remains are in homes based on sales data and cemetery retention but haven't...
Question Everything With Brian Waters
Get at the Why at CANA’s 104th Convention WHEELING, IL— “Let me pose this question to you: What is an essential part of funerals that everyone has overlooked—from...
Interactive Strategic Planning with Jake Johnson
Set Measurable Goals and a Strategy to Achieve Them at CANA’s Convention WHEELING, IL— To accomplish an objective, you need to define it first: Goal, noun. An objective...