Production Changes Hitting Matthews Aurora Funeral Solutions by End of 2019
In a phone and email statement from Matthews Aurora on Thursday, the company announced that by the end of 2019 it would be closing it's Richmond, IN casket...
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Heritage Memorial Joins Foundation Partners Group
Orlando, FL – Foundation Partners Group, a leading provider of innovative funeral and cemetery experiences and products, has announced the acquisition of Heritage Memorial Funeral Home & Crematory...
FrontRunner Announces Release of Enhanced Mobile Case Manager
Today FrontRunner Professional released an update to their popular mobile management system. Originally released in 2014, Mobile Case Manager is a tool designed to help funeral professionals save...
KAVOD Members Unite to Support Families in Wake of Synagogue Shooting
The Board of Directors and members of KAVOD, Independent Jewish Funeral Chapels were deeply saddened by the October 27 shooting at the Tree of Life Synagogue in Pittsburgh,...
Nicole Henderson Named New Account Executive
West Des Moines, Iowa — Homesteaders Life Company’s VP-Field Sales, Dan Lodermeier, is pleased to announce that Nicole Henderson has joined Homesteaders’ industry-leading team of account executives. Henderson, who has...
PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
How to Increase Call Volume by Hosting an Entertaining Local Podcast
It always confuses me when I tell people that I'm in the death care profession and they respond: "What a great industry! You will always have customers" ......