Dan Madden, owner of Stark Memorial in Salem, Ohio and the face behind the viral social media brand "Dan the Funeral Man," sits down with Ryan Thogmartin of...
Sometimes, when viewing the deceased, families can be quite surprised by the changed appearance of a loved one’s face. The loss of tone as facial muscles relax is...
Deathcare professionals understand that grief does not follow a script; it doesn’t even follow Elisabeth Kubler-Ross’s original step-by-step pattern. However, no matter how someone “does” grief, it doesn’t...
Funeral service is not behind because it lacks ways to reach families. The tools and channelsare there; the challenge is how disconnected they are. That tension was at...
Years ago, I spent three years in human resources at a financial institution, where I administered pre-employment assessments as part of the screening and interview process for every...
Death Is Having a Brand Moment, And Funeral Homes Should Be Paying Attention For decades, deathcare has operated in the shadows. Quiet. Reserved. Reactive. And then a canned...
Service Corporation International (NYSE: SCI) just did the most SCI thing possible: grew earnings, printed cash, bought back stock... and still got punished for missing EPS (earnings per...