A 40-Year-Old Rule Just Got Axed — And Deathcare Has Reason to Celebrate
If you've been following the ongoing saga of formaldehyde regulations and what they mean for your embalming room, you'll want to pay attention to what just happened at...
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Omnichannel vs. Multichannel in Funeral Service: Why Consistency Across the Family Experience Matters
Funeral service is not behind because it lacks ways to reach families. The tools and channelsare there; the challenge is how disconnected they are. That tension was at...
Interviewing for Compassion, Integrity, and All the Other Intangible Qualities Deathcare Requires
Years ago, I spent three years in human resources at a financial institution, where I administered pre-employment assessments as part of the screening and interview process for every...
What Independent Funeral Homes Should Steal From SCI’s Q4 2025 Call (Before They Steal Your Market Share)
The organic marketing playbook for independent funeral homes in a flat volume market. Stop Waiting on Volume. Manufacture Revenue. SCI isn’t “hoping for more calls” in 2026. They’re...
SCI Q4 2025: Missed by a Penny, Spooked Wall Street, and Quietly Built a 2026 Game Plan
Service Corporation International (NYSE: SCI) just did the most SCI thing possible: grew earnings, printed cash, bought back stock... and still got punished for missing EPS (earnings per...
Clair Obscur: When a Video Game Speaks the Language of Grief
For a number of reasons, conversations about grief have increasingly moved beyond funeral homes, therapy couches, and church pews. They’re happening in cafes, bars, films, novels — and...
Five Ideas for Recognizing National Grief Awareness Week in Your Community
Helping families navigate the complicated and highly-individualized journey through grief and loss is a natural extension of the services you provide as a deathcare professional. Sometimes, though, the...