Director Gets Yellow Card | FFFW 285
Can you see what I’m seeing? I’m seeing a nice weekend right around the corner! It’s waiting for you! It’s summer, baseball is going on, the World Cup is everywhere, and my local gas station had a great deal on Snickers Ice Cream bars- does it get better than this?
Welp, I’m here to help you pass a couple of minutes so it feels like you get there sooner. Let’s go!
Add a Streaming Expert to Your Team
The fifteen minutes before a funeral begins can sometimes be the busiest.
Family is arriving. Staff are setting flowers. As a director you’re laser focused on the here and now.
The last thing your team needs is a phone call from someone who can’t find a livestream link or get their computer audio working.
Of course, those callers aren’t interruptions. They’re family members and friends trying to be present for the service, just like everyone else.
Livestreaming helps families include many more people than ever before. But it has also created a new challenge for funeral directors: how to provide exceptional support to those online guests during one of the busiest moments of the day.
DirectorCare™ makes it easier to focus on in-person needs.
DirectorCare™ by Foveo isn’t just technical support for your staff. The DirectorCare™ team supports online guests, too. They provide timely, compassionate, expert help that reflects your standard of care, and live support and stream monitoring are included with every stream.
The next time a livestream guest calls for help just before a service begins, remember that call doesn’t have to fall to anyone on your team.
Todd Goodsell, owner of Red Rose Funeral Home, put it this way:
“Now, I have what feels like an extra staff member with me to ensure each live stream runs without a hitch. If I have questions, Foveo’s care team is right there, monitoring my stream and ready to help. That’s huge for me!”
DirectorCare™ is here to help. Get an expert on your team every time you livestream.
Funeral Director Receives Yellow Card for Saying “Quick Staff Meeting” and Then Talking for 48 Minutes
Maple Grove, Ohio — Disaster struck early Monday morning when funeral director Dale Whitner was shown a yellow card for one of the most reckless “quick staff meetings” the funeral profession has seen all season.
Whitner gathered the team near the arrangement office, clapped twice, and promised “five minutes, tops.”
From there, everything unraveled.
By the 12th minute, he had moved from chapel reset procedures into lobby candy rotation. By the 24th, he was pressing hard on untucked polos. By the 39th, staff thought they saw daylight.
Then came the phrase that changed the match.
“While I’ve got everybody…”
Office manager Denise Harper immediately reached into her desk and raised a laminated yellow card high above her head.
No VAR. No hesitation.
“You can’t promise five minutes, take 48, and introduce a new topic in stoppage time,” Harper said. “That’s dangerous play.”
Whitner protested, arguing the meeting was still quick “in spirit,” but staff disagreed.
“He’s dangerous in extra time,” said embalmer Greg Sweeney. “You think he’s done, then he brings up the thermostat.”
The booking places Whitner on notice. One more violation could result in a red card, forcing him to leave the room and send all remaining thoughts by email.
At press time, Whitner had called everyone together for a “brief word about sportsmanship.”
ASK THE FUNERAL DUDE!
“Is it really dignified to have the World Cup playing constantly in the breakroom? Feels like productivity has gone down.” -Mrs.Distracted
Mrs. Distracted, this is a fair concern.
Productivity has not gone down. Productivity entered the group stage with high expectations, lost focus during the 10 a.m. match, and was eliminated on goal differential by lunch.
That said, I do believe the World Cup can teach valuable lessons to the funeral profession.
It teaches patience, because sometimes nothing happens for 90 minutes and everyone still acts like it mattered.
It teaches teamwork, because one person can make a mistake and somehow the whole room has to suffer.
And it teaches staff how to look seriously injured the moment someone asks them to move chairs.
So yes, the World Cup may stay on in the breakroom. But there must be rules.
No screaming during arrangements.
No explaining offsides with the urn catalog.
And no adding six minutes of stoppage time to your lunch break because “the vibe of the match demanded it.”
That’s how we protect productivity.
More importantly, that’s how we protect dignity.
GIF OF THE DAY
