You expect to see occasional blank looks during your meetings with grieving families. They may still be processing their loss, or simply overwhelmed by the choices they’re having...
We’ve been exploring the fascinating insights gained from consumer focus groups sponsored by CANA and Homesteaders Life Company earlier this year. The goal of this groundbreaking research was...
This summer at CANA’s 101st convention, CANA’s Barbara Kemmis and Pam Kleese of Homesteaders Life Company presented groundbreaking research on consumer behavior and attitudes toward cremation. With “Cremation...
The First-Ever Green Funeral Conference, organized by Passages International and the Cremation Association of North America (CANA) is scheduled for October 2-4. If you haven’t already made plans...
I’ll admit, when I started writing for Connecting Directors in 2018, I had no idea how many death conferences existed. Or what they entailed. Or what to expect. ...
The use of therapy dogs is becoming more common, and there can be wonderful benefits to your business for having one in-house – after all, cute puppies are...
What does the future of cremation look like? We all want to know if we will see the type of massive change in the next 30 years that...