How Not To Do Customer Service Over Facebook
Disclaimer: If you are offended by vaguer language do not read any further. Article from A customer complained about her meal on the Facebook page of a Boston restaurant. They replied...
Social Media
Facebook Rolls Out Obituary Notification System For Funeral Home Pages…Kinda
Facebook has rolled out a new feature for users to opt in to receive notifications every time a page makes a post . So for funeral homes...
Granny Tech: What It Means For Funeral Professionals (Part 1)
This weekend I had the unique opportunity to set my 82 year old grandfather up with a new iMac. Its a big jump up from his 10 year...
Tomb of the Unknowns Facebook Photo Disgraceful, Gets Women Fired
Lindsey Stone has become the focus of media headlines the wrong way; by doing something stupid and disrespectful and then posting it on Facebook. Lindsey and a co-worker...
Cyber Monday Funeral Deals
Is your funeral home offering any "Cyber Monday" funeral deals? Ok, before some of you get upset, this is a joke...kinda. Black Friday passed without any specials...
The Ultimate How-To Guide to Funeral Innovation
Guest Article by: Joe Joachim, Founder/CEO - FuneralOne When you hear the word “innovation” you usually think of people and companies like Apple, Zappos, Mark Zuckerburg and Bill...
Death Hoax, It’s A Serious Problem That Isn’t Going Away
Is He Dead? Of Course He Is! I Saw It on Facebook, So It Must Be True A death hoax is a deliberate or confused report of someone's death that turns out...