Customer Service

Introducing Tributes Expressed: a company with a heart for life celebrations.

The FTC found more violations in 2012 than the year before, when it discovered that 16 of 102 funeral homes...

What does a “personalized service” mean to you and your funeral home?

Do Funeral Homes Charge Too Much for Their Services? The following are ten observations that are a combination of experience...

Saint John, New Brunswick, Canada - Directors’ Choice, the funeral industry’s most highly awarded answering service, is pleased to announce...

This unique monument shows the young boy jumping upward, out of his wheelchair. Confined to the chair most of his...

For as long as ceremony has been an important part of death rite initiative, funeral directors have been community leaders...

"The way many people are told -- that moment -- that their loved one has died really has an impact...

Unfortunately, there are plenty of funeral home frauds that give funeral service a bad name. And it’s really not fair...

New Yorkers rarely miss opportunities to make their feelings known--even if that opportunity presents itself at the oddest of moments.