Customer Service

Koch Funeral Home in State College, Pennsylvania is not only celebrating its 100th anniversary in 2013, Owner & President, Glenn...

StoneMor Partners, a national funeral home and cemetery company, has launched www.burialplanning.com, a one-stop burial planning website service for those...

Lacy Robinson from Aurora Casket Company shares some ways to build credibility and create a relationship from the moment you...

Why funerals demand a body: a “good funeral” offers not just a chance to remember the dead, but to acknowledge...

Directors' Choice of Saint John, NB has been honoured with the exclusive 2013 Award of Excellence for the seventh consecutive...

Wilbert Funeral Services, Inc has named fifty-three Wilbert licensees as Ultimate Service Providers for the year 2013. The Ultimate Service...

To help you make sure you’re not offering less-than-satisfactory customer service at your funeral home, let’s look at 11 things...

“What a society does with the bodies of the dead is a pretty good indication of what it will do...

He loved playing cards with his cronies, ice cold milk, Jessica‘s peanut butter fudge, turnip, Cabot Seriously Sharp Cheddar Cheese,...

Building the best team possible to drive innovation and a personalized customer experience is a top priority for FPG.