Customer Service

Last week HuffPost Live pulled together the main people behind the viral obits and John Beckwith Jr (CEO of the...

How many times have I heard “no, we don’t do/offer/provide that at our funeral home, our families wouldn’t like it.”

Funeral practices are deeply ingrained in culture and, around the globe, hugely varied traditions reflect a wide spread of beliefs...

Every week, ASD acknowledges one of our Call Specialists with the “Sensitive Save of the Week” Award for going above...

The eight-member team — four men and four women — are all below 30 years of age. The service was...

My Aunt and I have this funny little habit after every funeral. After the family leaves and the doors are...

In particular, I wanted to know what funeral options were available and what they would cost. So, I dialed up...

Many funeral homes now have a reception hall, reception center, catering facility, there are many names but you get the...

According to the complaint, “the belt holding the casket had not been properly attached to the said casket, and, without...

Of those surveyed, 49 percent thought personalization was important or very important. That shouldn’t come as a big surprise, since...