Customer Service

The International Cemetery, Cremation and Funeral Association has named its 2012 KIP (Keeping It Personal) Award winners, recognizing the best...

It's amazing how the New York Times understands the power of a well written life story, yet many funeral homes...

I’d like to say that ALL funeral directors are in the funeral business to serve people, but sadly there are...

As a funeral service professional, we hope that you take a few moments to read this story and if you...

Many funeral professionals and consumers that watched 'Best Funeral Ever' found the professional mourners to be tasteless and tacky. But...

This is a pretty funny video. I think the point is; table tennis, big trains and funeral arrangements don't mix....

Whether it's a traditional or trendy funeral, a cremation or a cemetery, leaving this world is one of the biggest...

There’s this misconception among a lot of funeral directors that families will think it’s ridiculous if we do something a...

This issue of lionizing or canonizing the person who died is a very important issue facing funeral service. Our desire...

A customer complained on the Facebook page of Boston restaurant Pigalle, and chef Marc Orfaly replied by calling her “fat”...