Customer Service

Our day-to-day lives aren’t often examined by those who don’t also live them, and what winds up happening is a...

The comedian Louis CK has observed: “Out of all the people that ever were, almost all of them are dead.”...

The truth is, there’s no rulebook when it comes to grief, explains David Kaplan, chief professional officer of the American...

The funeral service profession is a long-standing one, replete with tradition and cultural customs—but that doesn’t mean every service your...

Funeralwise.com invites cemeteries to participate in its 2016 Capture Memorial Day Photo Contest. This photography contest will recognize and reward...

You leave the funeral home at 6pm after working for 10 hours. You have to pull over twice on the...

Recently, I was at one of my favorite restaurants when I started thinking about why I like that restaurant so...

OGR held its inaugural Young Professionals (YP) event last week and had speakers share on innovation, managing stress, pitching an idea to...

Brookfield, Wis. – The National Funeral Directors Association (NFDA) will debut its new Arranger Training program in April. The association...

FrontRunner Professional in Kingston, Ontario, Canada, has won an honorable mention in the International Cemetery, Cremation and Funeral Association’s 2015...