Customer Service

If there’s one thing today’s families appreciate the most when it comes to funeral services, it’s personalization. They don’t want...

The Funeral Rule requires basic disclosure of prices and prevents egregious tactics that exploit mourners. The Rule also compels funeral...

How do we assess the value of something we cannot hold or touch? This is a question funeral professionals face...

It was early morning as I had yet to adjust to the Mountain Time zone. The coffee shop was empty...

Perfect Memorials has announced their largest Father’s Day promotion ever leading up to Father’s Day Weekend.

One customer recently thanked the support team "for letting my faith in mankind continue to exist." Others have sent homemade...

Perfect Memorials has announced their largest Memorial Day sale ever leading up to the Memorial Day holiday.

The education funeral professionals need to build profitable and thriving businesses that compassionately serve the bereaved can only be found...

Photographing a funeral might be considered unorthodox, but some families are opting to hire a photographer to capture their loved...

Bob Burg, Jim Gilmore and Inky Johnson will headline the National Funeral Directors Association (NFDA) 2016 International Convention & Expo,...