New iPhone App Project Could Replace the Tribute Video
A few weeks ago I told you about the website Recollect that could be the future of the eulogy, now I bring you information about an iPhone app...
How Not To Do Customer Service Over Facebook
Disclaimer: If you are offended by vaguer language do not read any further. Article from A customer complained about her meal on the Facebook page of a Boston restaurant. They replied...
Is it about honoring the life lived by the loved one…or paying the bill?
Guest Article By: Jeff Harbeson, Funeral Finance, LLC The subject matter of finances continues as I meet and converse with funeral directors across the country. As most have...
Facebook Rolls Out Obituary Notification System For Funeral Home Pages…Kinda
Facebook has rolled out a new feature for users to opt in to receive notifications every time a page makes a post . So for funeral homes...
Could Batesville Be For Sale Soon?
Disclaimer: I'm not making a statement that Batesville is for sale. To my knowledge the company is still owned by Hillenbrand and is not currently being sold. Just want to...
Granny Tech: What It Means For Funeral Professionals (Part 1)
This weekend I had the unique opportunity to set my 82 year old grandfather up with a new iMac. Its a big jump up from his 10 year...
Lessons from Successful Funeral Homes
One thing I have realized from attending many funeral conventions as well as a number of marketing seminars, is that the most useful context is generally not delivered in the...
Suit alleges chemical used to embalm caused mortician’s cancer
Article from - NorthJersey.com A lawsuit by a New Jersey mortician stricken with leukemia is casting a spotlight on embalming, a standard practice in the funeral industry. William Moore,...
Cyber Monday Funeral Deals
Is your funeral home offering any "Cyber Monday" funeral deals? Ok, before some of you get upset, this is a joke...kinda. Black Friday passed without any specials...
Why Your Funeral Home Should Have a Social Media Policy
Over the last few months I have pointed out multiple times different social posts made by employees and owners of funeral homes that were extremely unprofessional and could...