PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
Batesville Receives Top Scores in Product Quality, Service and Innovation for 5th Consecutive Year
BATESVILLE, IN. – Batesville, a leading provider of high quality products and innovative technology solutions to funeral homes in North America, received the industry’s top scores in the...
How to Increase Call Volume by Hosting an Entertaining Local Podcast
It always confuses me when I tell people that I'm in the death care profession and they respond: "What a great industry! You will always have customers" ......
Selected Independent Funeral Homes Celebrated 100th Annual Meeting in Salt Lake City
Deerfield, Ill. - November 5, 2018-About 300 members and guests of Selected Independent Funeral Homes gathered at Snowbird Ski and Summer Resort in Salt Lake City for the...
Robert Verhoeve Wins 4-Day Training Experience Package from Batesville
BATESVILLE, IN. – Batesville announced today that Robert Verhoeve, a third generation funeral professional from Tillonsburg, Ontario, Canada, won the 4-day Training Experience prize package with Dr. Alan Wolfelt...
The Case Involving 63 Fetus Remains is a Legal, Logistical, and Psychological Nightmare
Recently, Detroit has been in the news for disturbing practices related to funeral service. On October 12th police discovered the remains of 11 infants or fetuses that were...
People Have Been Scattering Ashes at Disney Parks and Everyone Has Questions
For over a decade now, a legend has been forming about people scattering the cremated remains of their loved ones at Disney World and Disneyland. The Wall Street...
Relationships are the Foundation and the Leverage | Funeral Hustle 025
Go with us to the mountains of Salt Lake City for NFDA 2018! You'll get a look at the expo and the 'inside baseball' conversations that take place....
Wanna Hear the Biggest Acquisition Rumor from NFDA 2018? | FUNERAL nation 128
The boys are back from the 2018 NFDA Internation Convention and Expo! They are sure to ruffle some feathers on this episode, as they discuss, reflect on and...
Salt Lake Success
NFDA Convention offers incomparable education and networking and the biggest funeral expo in a stunning setting Brookfield, Wis. – The National Funeral Directors Association (NFDA) 2018 International Convention...