Last week posted an article about Keepsake Rosaries that appeared on Boston.com. The article talked about the 60+ families who have been ripped off by Keepsake Rosaries and even sited the BBB who published a reporting on the company and warned families to beware. We were contacted this week by Commemorative Rosaries, who provide similar services and products as Keepsake Rosaries, and we want to share with you what they said.
We were contacted by the owner Sandra Antablian. She wrote the following email to us, and after reading it we asked it we could share it with our readers:
Dear Ryan,
My name is Sandra Antablian, I am the owner and president of Commemorative Rosaries. Although, this is not the first time hearing this, I was saddened to read the negative article on the company Keepsake Rosaries. Over the past two years, we have received a few clients who had not been serviced properly by them.
As a legitimate rosary business, news to this caliber tends to disgrace and tarnish all businesses dealing in this field. Commemorative Rosaries has been in business for over 13 years and works with over 600 funeral homes throughout the United States and overseas. We also have a 100% customer satisfaction rate, we are active members with NFDA, FDSA and many state organizations. We make numerous donations and multiple scholarships to funeral service education.
We would appreciate the opportunity to assist the families who have been wronged by this establishment. Although we could never replace their roses, we would be happy to make a keepsake rosary or jewelry item for each family at no cost to them. It is very important to keep our reputation in good standing with people who know the importance of these keepsakes.
Should you need to contact me or my CEO Victoria, we can be reached at 847-299-4899 Mon-Fri 10am-5pm. You may also visit our website at www.commrosaries.com.
We we very surprised at the offer from Sandra and applaud her generosity. Please let us know if you contact Commemorative Rosaries and share with us your experience.
A clever marketing move, and/or just a plain nice thing to do.
This seems to be a real offer. I never got the impression from them that this was any type of marketing ploy what so ever.
Sandra and Vicky are serious and legitimate. I have used their services for over 10 years. The turn around time is quick and they care about their families and the products they make and sell. We are lucky to have Commemorative Rosaries in Chicago. I know both personally and they will make this happen.
I expect that this is first a very nice thing to do and then a clever marketing move which is a very legitimate combination.
No business likes to negatives about their product or professional area – it does hurt everyone, sometimes to the point of stereotyping: think contractors and maybe even funeral directors….
I unfortunatly was ripped off by Keepsake Rosaries and appreciate the genorosity. Kind of pointless since the flowers are now gone but but that is a nice gesture.