Can’t Complain Unless You Train
By Dr. Alan D. Wolfelt, author of Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today’s Families In my role as a consultant to funeral service I...
Funeral Industry Press Releases
Matthews International Pledges $200,000 in Support of Funeral Service Foundation
From Left to Right: Steve Shaffer, 2015 Funeral Service Foundation Chair, and Steve Gackenbach, Memorialization Group President for Matthews International and Funeral Service Foundation Trustee Brookfield, Wis....
Cotrell Funeral Service and Southern Missouri Crematory Partners with Premier Funeral Management Group
NewBridge Group, a Mergers & Acquisition Consultants firm based in Atlanta, facilitated a partnership between Premier Funeral Management Group (PFMG) and Cotrell Funeral Service & Southern Missouri Crematory...
Krause Funeral Homes Selects Passare End-of-Life Management Platform to Improve Family Online Experiences
Innovative Funeral Leader Begins Platform use to Serve 1,300 Families Annually With Greater Convenience, Simplicity, and Service Quality Passare, Inc., a trusted and relevant source for End-of-Life planning...
Aurora Brings Funeral Service Marketing Experts Together for Seminar Series
October 27, 2014, Aurora, IN –Did you know that nearly 50% of consumers age 60 and over are Veterans or married to Veterans? Or that more than 46%...
The National Funeral Directors Association Recognizes FrontRunner Professional with the 2014 NFDA Innovation Award
Brookfield, Wis. – The National Funeral Directors Association (NFDA) presented FrontRunner Professional with the 2014 NFDA Innovation Award during the association’s International Convention & Expo, which took place...
ICCFA Exhibitors Prospectus Now Available for Download
Exhibitors may now download the exhibitor prospectus for the ICCFA 2015 Annual Convention & Exposition, April 8-11, in San Antonio, Texas. CLICK HERE to download it now. Booth applications are due no...