As soon as you have 2 people you have organization problems
Your funeral home has been asked to serve the family of a politician who has died in office. It is up to your firm to plan the public...
Funeral Industry News
Happiness is Not Having What You Want But Wanting What You Have
We all want the best for ourselves and the best for our families. We have all buried those who have died short of approaching their perceived goal of...
Leave the Rest to God
How can we hope to cover all the bases in our daily lives if we have no concept of what we believe? How can we possibly understand the...
Remember To Laugh
On my first day as a funeral director it took me all of an hour to learn to laugh. Roger and Denise Winnicky, the couple who owned the...
Your lips say “No” but your business card says ?Sales”
What constitutes pressure sales? I am sure that the answer has as many takes as there are individuals in the Connecting Directors network. Whether we like it or...
Has Your Business Plan Reached the End of Its Lifecycle?
The most important thing that we can do as a funeral director is take the pulse of our business plan. If you don?t have a business plan I...
Just who do you think you are anyway?
When you can answer that question confidently you will be the funeral professional we all aspire to be. Performance without empathy is hollow. Empathy without humility is empty....