Funeral Industry: ?Come in Houston. Houston we have a problem.?
Houston, do you know where my community is located on the map? Can you tell me who lives and works in my community? Have you considered our ethnic...
Funeral Industry News
No, I Cannot Sell You a Funeral Today For Some Tomorrow
Recently I considered applying for a pre-need position when it became available. I considered it very briefly before deciding that I could not sell a funeral today for...
Award of Excellence in Funeral Service
To whom it may concern: I would like to bring to your attention the staff of the Marlatt funeral home. I believe they reflect the ideal in teamwork,...
Funeral Industry: A Horse is a Horse, Of Course, Of Course
Hard to believe, a memorial service for a horse won the award of excellence for a funeral home. Of course, it could be a case of sour grapes,...
“Most” is a Cardinal Sin – I am Not “Most” and Neither Are YOU
One of the really wonderful things about being in a PhD program is that students are required to read for depth and breadth in the area they wish...
“Brush Up on Your Sales Pitch – Liz is Coming Monday”
It started with a brief note ? ?Brush up on your sales pitch?..? What is it that funeral directors are selling to bereaved family members? Is it peace...
Funeral Industry: We Can Make Great Things Happen ? Part 1
As funeral professionals, we can make great things happen. Not just once, which might be considered a fluke, but every time a family walks through the front door...