Funeral Industry: ?Come in Houston. Houston we have a problem.?
Houston, do you know where my community is located on the map? Can you tell me who lives and works in my community? Have you considered our ethnic...
No, I Cannot Sell You a Funeral Today For Some Tomorrow
Recently I considered applying for a pre-need position when it became available. I considered it very briefly before deciding that I could not sell a funeral today for...
Award of Excellence in Funeral Service
To whom it may concern: I would like to bring to your attention the staff of the Marlatt funeral home. I believe they reflect the ideal in teamwork,...
Response to A Horse is a Horse, Of Course, Of Course
My article was in response to another writer's comment that the media tends to report wonderful meaningful services for heroes but that the attention which is given to...
Funeral Industry: A Horse is a Horse, Of Course, Of Course
Hard to believe, a memorial service for a horse won the award of excellence for a funeral home. Of course, it could be a case of sour grapes,...
“Most” is a Cardinal Sin – I am Not “Most” and Neither Are YOU
One of the really wonderful things about being in a PhD program is that students are required to read for depth and breadth in the area they wish...
“Brush Up on Your Sales Pitch – Liz is Coming Monday”
It started with a brief note ? ?Brush up on your sales pitch?..? What is it that funeral directors are selling to bereaved family members? Is it peace...
Funeral Industry: We Make Great Things Happen – Part 2
Pre-arranging a funeral gives family members the gift of time. Some people choose to pre-arrange their own funeral, choosing the music or poetry they enjoyed in their lifetime...
Funeral Industry: We Can Make Great Things Happen ? Part 1
As funeral professionals, we can make great things happen. Not just once, which might be considered a fluke, but every time a family walks through the front door...
The Changing Roles of the Funeral Director, the Clergy and the Bereaved
Traditionally the clergy has played a vital role in the care of the dying, the dead and the bereaved. In recent times this role has been greatly reduced,...