The Messenger Co. has announced an expanded leadership and management team to support ongoing growth and enhance client operations across Messenger and Express Funeral Funding.
Leadership Appointments and Roles
Kimberly Bingham has been named Director of Client Relations for Messenger. In this role, she will focus on deepening client partnerships and managing service quality. Bingham previously served as Key Accounts and Site Manager for the Greenville, Illinois facility and brings more than 28 years of industry experience with Bass-Mollett and Messenger.
Express Funeral Funding has appointed Olivia Yergler as Director of Sales and Marketing, aligning sales and marketing strategy around client needs. Previously serving as Sales and Marketing Manager, Yergler has served the funeral industry for over 11 years.
Tracy Fetters steps into the role of Digital Commerce Manager for Messenger, where she will lead initiatives to simplify online platforms and improve digital service accessibility for clients. Fetters previously served as Marketing Manager and brings more than 20 years of industry experience.
April Watson assumes the role of Customer Service Manager for Messenger, leading client support teams and optimizing service workflows. Watson brings over 11 years of industry experience, having previously served as Accounting Manager at Bass-Mollett and Customer Service Supervisor at Messenger.
Executive Commentary
“Investing in our teams is essential to providing the best possible support for our clients,” said Kevin Tkacz, President and CEO of The Messenger Co. “As we continue to grow, this expanded leadership team will help us remain responsive, strengthen the client experience and set the gold standard for service across the funeral profession.”
About The Messenger Co.
Founded in 1913, The Messenger Co. is a stationery manufacturer serving over 14,000 funeral homes annually across North America and the United Kingdom. The Messenger family of companies includes Just Digital UK, Express Funeral Funding, Thumbies, and CemSites, providing stationery, financial funding, jewelry keepsakes, and software solutions for deathcare professionals.
