Batesville Expands its Technology Suite with Acquisition of Halcyon Deathcare Management Solutions

BATESVILLE, Ind., September 4, 2024 – Batesville, a leading provider of burial, cremation and technology solutions to deathcare professionals in North America, announced the acquisition of privately-held Halcyon Deathcare Management Solutions, adding a proven, comprehensive management system for funeral and crematory professionals to its rapidly-growing technology business. As part of the transaction, Halcyon owners Sara and Perry Gard, and the company’s employees, joined Batesville and will continue to develop, market and provide support to customers and partners under the new Halcyon by Batesville brand. The acquisition is the company’s first since becoming a standalone deathcare business and reflects Batesville’s longstanding commitment to the future of funeral service.

“Over the last two decades, Halcyon has become one of the most respected providers of funeral home and crematory management software by delivering high levels of product innovation, technology leadership and outstanding customer service – all while maintaining the same integrity the company was founded on,” said Chris Trainor, Batesville CEO. “We are excited to continue to invest in new capabilities, new partnerships and integrations to support the changing needs of today’s professionals and provide a foundation for success for the next generation.”

Halcyon’s powerful functionality is complemented by an intuitive design that streamlines the onboarding process and advanced security measures to protect sensitive data. From its origins as a funeral management software application, the Halcyon suite has grown to include a spectrum of best-in-class management solutions, including:

Funeral home management software with a family-facing arrangement tool
Crematory management software with body tracking capabilities
Trade services management software
Pet cremation management software

All systems are cloud-based, providing access anywhere on any device, with user-friendly navigation to maximize productivity. Software can be configured to meet the needs of individual customers.

“Batesville understands that technology is a powerful enabler and is committed to developing high-performance systems that deliver unprecedented functionality and efficiency for deathcare professionals,” said Sara Gard, Halcyon director. “We share that vision and look forward to this next chapter as part of the Batesville portfolio.”

Solutions for funeral homes, cemeteries, crematories, and trade businesses

Management systems have become an essential tool for funeral homes, crematories, cemeteries, and other trade organizations. With the acquisition of Halcyon, Batesville has two modern, cloud-based solutions that provide the unique features and capabilities required by each, with professional support based in the U.S. MIS and Halcyon are complementary products and will continue to be marketed as such in the near term.

MIS Funeral Home & Cemetery Management Software: MIS offers the advanced functionality, scalability and data security that cemeteries and large funeral home/cemetery combinations need to streamline complex operations, automate processes and eliminate redundancies – across a single site or an entire enterprise. It has a robust feature set that is designed to support the things that are critical to their business, including:

Auditability and compliance
Trusting and commissions for both cemeteries and funeral homes
Revenue recognition
Comprehensive reporting and analytics
2-D and 3-D cemetery mapping
New online capabilities for payments and decedent burial search

Halcyon by Batesville Funeral Home & Crematory Management Software: Halcyon by Batesville was designed to support traditional funeral homes – both single and multi-location, crematories, including those offering aquamation and natural organic reduction, pet crematories, and other trade services in deathcare. It provides a quick and easy path to increase efficiency and automate data flow in less than 48 hours, and a rich feature set that includes:

Dashboard, electronic white board, notes, automatic task assignments
Forms management with a library of standard state and custom forms
Invoicing, payments and analytical reporting
AI tools for obituary creation and charitable donations
Family-facing arrangement tool
Chain-of-custody tracking with QR codes and GPS tracking
Trade partner portal

Investing in the future

Batesville has made significant investments in the development of technology solutions designed to simplify and automate routine tasks, drive consistency in core processes, accelerate the flow of information, and drive profits to customers’ bottom lines. From its world-class Batesville Connect^® online ordering and account management system, to sophisticated digital product selection tools, management software, and custom websites with revenue-generating floral and e-commerce offerings, the company is focused on building a portfolio of digital solutions that work well individually and deliver even greater value as part of an integrated landscape.

For more information on the Halcyon by Batesville management software, visit halcyondcms.com. To learn more about MIS management system, visit batesville.com/management-solutions.

ABOUT BATESVILLE SERVICES, LLC

Batesville (www.Batesville.com) is a recognized leader in the death care industry in North America, offering a comprehensive portfolio of burial and cremation products, memorialization options and innovative technology solutions. For more than 125 years, Batesville has supported licensed funeral professionals in helping families honor the lives of those they love.^® A history of manufacturing excellence, product innovation, superior customer service, and reliable delivery helped Batesville become – and remain – a market leader.