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Home Professional Guidance & Resources Customer Service

YOU DON’T DICTATE, YOU REACT | FUNERAL hustle 008

Ryan Thogmartin by Ryan Thogmartin
October 22, 2025
in Customer Service, Marketing & Social Media
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Too many funeral directors play dictator and not director. Like, you want to tell the consumer the way things should be done based on your own barometer of what is considered ‘dignified’ and what in your eyes is not. I touch on this as well as a number of other valuable topics as we travel to Austin, TX for the Texas Funeral Directors Convention. Also, we may do a little bit of drone flying over the beautiful city of Austin!!!

Schedule a live demo with DISRUPT Media: http://www.disruptmedia.co/demo/

About Author

Ryan Thogmartin is a death care entrepreneur and the CEO of DISRUPT Media and creator of ConnectingDirectors.com. | Follower of Christ | Husband | Father | Entrepreneur | Host of #DISRUPTu! and #FUNERALnationtv | Lover of Skittles

DISRUPT Media is a social media first marketing company that focuses on social storytelling for funeral companies. DISRUPT uses insights gained through analytics to build creative campaigns that achieve actual business goals.

Ryan Thogmartin
Ryan Thogmartin

Ryan Thogmartin is deathcare’s most disruptive voice. The guy who turned a historically silent profession into a content-driven, culture-shaping, conversation-dominating landscape. As the CEO of DISRUPT Media, the largest and most creative agency in funeral service, Ryan has spent over a decade helping funeral companies win attention, build brand authority, and grow call volume with bold creative that actually converts. He’s also the founder and publisher of ConnectingDirectors.com, the largest and most influential publication in deathcare, reaching more funeral professionals every month than any other platform in the profession’s history.

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  • Home
  • Funeral News
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  • Community & Culture
    • Lighter Side
    • Grief Conversations
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