BROADVIEW, IL, April 28, 2015 – Wilbert Funeral Services, Inc. has launched the Wilbert Educated Selection Process (Wilbert ESP™), a customized cloud-based application that facilitates education and the selection of a burial vault for families.
Through slides, video and funeral professional guidance, families concisely learn about burial vaults and personalization options. An on-screen display of specific Wilbert vaults offered by the funeral establishment, along with their retail pricing, guides families through the selection process. At the end, a summary of the selection and other details such as service dates and times for at-need arrangements is generated and stored.
Wilbert ESP can be used for both at-need and pre-need situations on virtually any computer, tablet or other device. It can be easily incorporated into an electronic showroom or an existing traditional display. When arrangements are made, designated personnel are automatically notified via email. Useful management reports are built into the program, providing visibility into key indicators.
“Wilbert ESP was developed in response to Funeral Professionals who were asking for a program that went beyond a wall display or a basic PowerPoint-like presentation of burial vault photos,” said Mark Klingenberger, VP Sales & Marketing, Wilbert Funeral Services, Inc. “They wanted something that engages and educates families in a very short period of time. Wilbert ESP does exactly that.”
To learn more about the Wilbert Educated Selection Process, contact any Wilbert Licensee or call 1-800-323-7188. A demo video can also be viewed at www.wilbert.hmsbox.com/esp
