Cleveland, Ohio – AI Intuitive is pleased to announce it has been retained by The Foresight Companies, the leading funeral and cemetery consultants, to provide customer experience training for its team.
J. Mark Busch and Justin Trissel, co-founders of AI Intuitive, understand the challenges business owners face when it comes to the customer experience. Using the DiJulius Group’s CX (customer experience) Coaching
Methodology – a multi-step approach to coaching built out over 18-24 months – AI Intuitive becomes fully immersed in an organization, enabling it to fine-tune protocols and perfect service offerings.
“There are many companies that offer very good customer service,” said Busch. “However, technology has changed the way customers interact with brands. Customers aren’t just looking for good service – for a company
to solve a problem for them. They are looking for exceptional experiences and relationships that go above and beyond what is expected. When you take your customer service to that next level, you earn customers for
life – people who will become your biggest advocates.”
“Our approach goes beyond how companies interact with customers,” said Trissel. “We also help companies look at their internal culture, which is equally important to the external customer experience. Creating exceptional
customer experiences starts with fostering internal relationships, trust and support across all levels of the organization.”
“We are honored for AI Intuitive, since May of 2021, to have the opportunity to be working with The Foresight Companies,” said Mark Busch CXO of AI Intuitive.
The Foresight Companies CEO Chris Cruger states, “It has been a complete pleasure engaging with AI Intuitive. In a quest to provide the highest level of service to our clients and the profession, AI Intuitive brings CX to a
new level. Our partnership with Mark and Justin has allowed The Foresight Companies to elevate our culture and the way we serve our clients every day.”
