The ROI of Experience: How Modernizing Selection Rooms Drives Profit Without Pressure
Jenn Parvin of Batesville and Devin Dardanes of B+N Industries both underscored the same point: when the consumer journey is ...
Tag: Devin Dardanes
Designing for Grief: How Retail Science Is Transforming Funeral Home Environments
During the Funeral Professional Webinar Series (FPWS) webinar, “Meeting Modern Expectations: Redefining the Consumer Experience,” the discussion moved beyond digital ...
Omnichannel vs. Multichannel in Funeral Service: Why Consistency Across the Family Experience Matters
During the recent Funeral Professional Webinar Series (FPWS) session, “Meeting Modern Expectations: Redefining the Consumer Experience,” one theme surfaced repeatedly: ...
