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Home Professional Guidance & Resources Customer Service

Question Of The Week: Answering Services, Are They Valuable or Are You Just Flushing Your Money?

CDFuneralNews by CDFuneralNews
October 22, 2025
in Customer Service, Professional Guidance & Resources
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https://www.facebook.com/disruptmg/https://il.linkedin.com/company/disrupt-media

imageAnswering Services, Are They Valuable or Are You Just Flushing Your Money?

This is a question I have asked many different funeral directors and I always seem to get a wide variety of answers. Some love the service and see it as a “must have”, others have the service but feel like they are just flushing their money down the drain, I have even talked to many funeral directors who don’t use an answering service and don’t think they ever will, they are just not seeing the value.Below is a recorded conversation I had with Amy Allen from Directors’ Choice. Amy talks with me about the value of using an answering service as well as what funeral professionals should consider and look for when choosing an answer service provider.

What are your thoughts on answering services? Do you use one? Why or why not?

Listen to the conversation I had with Amy Allen with Directors’ Choice. Amy talks with me about the value of using an answering service as well as what funeral professionals should consider and look for when choosing the answer service provider.

Podcast with Amy Allen

This weeks “Question of the Week” is sponsored by:

Directors’ ChoiceimageDirectors’ Choice, ?the funeral directors? answer?, serves professionals like you across North America. Let us enhance your company?s bottom-line with our dedicated, specialized, and courteous telephone representatives. Let us EARN your trust, and the privilege of representing your company by signing up for our two-week risk-free trial. Our award-winning answering service allows you to rest easy knowing that your families will be greeted with compassion, knowledge and reassurance when they call and that you will never lose a First Call, Guaranteed.

Visit www.dchoice.com today or call Amy at 888-920-1900 to find out more about how we can help your business!

CDFuneralNews
CDFuneralNews

The Connecting Directors newsroom. Reporting on the people, businesses and ideas shaping funeral service.

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