Customer Service
You’re Wasting 95% of your Marketing Budget | DISRUPTu! 058
2019 is YOUR year! Why? Ryan breaks down the key components you HAVE to include into your 2019 Marketing strategy...
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CANA Symposium Keynoter To Show How “Trigger Talk” Generates More Business
Customers expect more from you today than ever. What are you doing differently to meet their needs? You might say...
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Batesville Partners with Aftercare.com to Provide Personalized Outreach to Families
Batesville, a leading provider of high quality products and innovative technology solutions to funeral homes, announced a partnership with Aftercare.com...
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PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction customer service. Customer service is looked at as more of a face-to-face...
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Relationships are the Foundation and the Leverage | Funeral Hustle 025
Go with us to the mountains of Salt Lake City for NFDA 2018! You'll get a look at the expo...
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Aftercare.com Makes It Easier to Get Online Reviews From Families
Aftercare.com announced today a dedicated effort to encourage families to leave online reviews for a funeral home after the service...
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Batesville Highlights Ways to Help Families Plan, Share and Remember at the 2018 National Funeral Directors Association Convention and Expo
Batesville, a leading partner to licensed funeral homes, invites professionals attending the annual National Funeral Directors Association (NFDA) convention in...
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Learn 3 Ways Your Funeral Home Can Benefit from Negative Reviews Online
92% of people looking to buy products or services read online reviews. But did you know that 80% of them...
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Take Customer Service to the Next Level with New Secret Shopper Program
For funeral home owners and managers, improving customer service is critical for increasing the satisfaction and loyalty of client families....
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This Little Box Changed Everything | DISRUPT60 011
We live in a world that revolves around a little box - the smartphone. It’s changed everything - literally, every...
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