Customer Service

There will be a time, many times actually, when a friend, co-worker or casual acquaintance will face the death of...

DEERFIELD, ILL. — January 24, 2012 — Selected Independent Funeral Homes, the world’s largest and oldest association of independently owned...

PITTSBURGH -- The family of a 91-year-old woman claims in a lawsuit that workers at a Catholic cemetery jumped up...

Funerals are among the most expensive purchases consumers make. A traditional funeral can easily cost more than $6,500, not counting...

Funerals are among the most expensive purchases consumers make. A traditional funeral can easily cost more than $6,500, not counting...

SLINGER, WI - Heartfelt Celebrations will launch an innovative way for funeral homes to extend their service - resulting in...

Funeral home answering service, Directors' Choice, received an alarming call in the wee hours of the morning on September 14....

WALL, N.J. - Funeral directors who register for an upcoming webinar on aftercare will be taking an important step in...

Aurora's Advisor Helps Funeral Homes Interact with Families in New Ways Aurora, IN - Top funeral directors from across the...

I am currently in Bermuda giving a presentation on Social Media in Funeral Service at the Annual Wilbert Manufacturers Association...