Customer Service

“We are not in the business of helping people escape reality, we are in the business to help people heal....

Wilbert Funeral Services, Inc has named sixty Wilbert licensees as Ultimate Service Providers for the year 2012. The Ultimate Service...

Not many of us make it through this business. The heavy hours, stressful and undefined work schedule, and emotional nature...

A Grand Rapids family is getting an $80,000 settlement payout from a funeral home whose staff they say dropped their...

I believe – and you may as well – that helping and supporting others is a necessary part of your...

Inspiration can be found in all the wrong places! I was challenged to connect the issues in funeral service with...

In multiple social media Idea Sessions I have held with funeral homes across the country over the past few weeks,...

Thank you to all who took the first step of our survey. We received more than 500 responses!

Funeral professionals are the ultimate "caring" professionals. Many funeral professionals have even agreed that they are better at "caring" then...

Selected Independent Funeral Homes, the world’s largest and oldest association of independently owned funeral homes, has announced the results of...