Exit with Success: Starting with the End in Mind
Johnson Consulting’s Jake Johnson to Present on Succession Planning at the CANA Convention WHEELING, IL—A funeral home is more than a business—it’s a legacy. But what happens when...
CANA
Weighing When to Go “Above and Beyond” with Tony Russo
Virtual Funeral Professionals Peer Support Meeting in July WHEELING, IL— As funeral professionals, we pride ourselves on going the extra mile for the families we serve – but...
Ethics in Cremation: A Colorado Case Study
Public Trust and Funeral Service with Faith Haug at the CANA Convention WHEELING, IL— Research suggests that the public’s trust in institutions – schools, the government, organizations, and...
Historic Cemeteries, Modern Opportunities
CANA Convention Highlights Cremation Memorialization with Mount Auburn’s Regina Harrison As it has steadily become the most popular form of disposition in the US and Canada, cremation has...
Are You Creating or Killing Customer Loyalty?
Culture and Customer Loyalty Keynote Joan Fox at CANA’s 107th Convention WHEELING, IL— The last 25 years of funeral service have brought unpredictable and incalculable changes to this...
Managing Through Chaos with Glenda Stansbury
Virtual Funeral Professionals Peer Support Meeting in June WHEELING, IL— For funeral professionals, “hope for the best and prepare for the worst” is more than a motto –...
Program Announced for the CANA 107th Convention
Registration is open now with special discounts for teams WHEELING, IL— This August, you’re invited to the Cremation Association of North America’s 107th Annual Cremation Innovation Convention, where...