PROVIDING EXCEPTIONAL CUSTOMER SERVICE ONLINE | DISRUPTu! 054
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
Most funeral directors do not associate online interaction with customer service. Customer service is looked at as more of a face-to-face interaction with a family. Watch this panel...
Go with us to the mountains of Salt Lake City for NFDA 2018! You'll get a look at the expo and the 'inside baseball' conversations that take place....
The boys are back from the 2018 NFDA Internation Convention and Expo! They are sure to ruffle some feathers on this episode, as they discuss, reflect on and...
There are a number of characteristics that can be used to define the personal brand of Ryan Thogmartin, however, none more recognizable than his flat billed hat and...
The FN boys have an exclusive interview with NFDA CEO Christine Pepper. Find out what's new for #NFDA2018
It's not about the destination, it's about the wonderful journey you take, right? Yes. Many times those who aren't social media marketers are faced with a situation where...
**Disclaimer*** This is the real process we use and have proven with hundreds of funeral homes. In episode 51, I showed you how to classify what a true...