Cadence is excited to announce a new partnership with ASD – Answering Service for Directors to help funeral directors support families with continuing care, including estate settlement and grief support. This new integration will allow mutual clients of ASD and Cadence to seamlessly transfer data between ASD’s answering service system and Cadence’s Executor Assistant. By enabling funeral directors to securely transfer client information gathered by ASD during intake calls into Cadence’s continuing care software, this collaboration simplifies the administrative process for funeral directors, ensuring a smooth, hassle-free activation.
ASD is the leading answering service dedicated exclusively to the funeral profession, providing customized communication solutions to funeral homes across North America. With a deep understanding of the industry’s sensitive needs, ASD ensures compassionate, reliable, and efficient call support 24/7.
Cadence is a trusted aftercare solution for funeral homes across North America, providing secure estate tools, identity theft protection, personalized executor guidance, and compassionate grief support. With Cadence’s comprehensive offerings, families gain peace of mind on their post-loss journey, while funeral professionals are empowered to strengthen their services and grow their business.
Established in 2011, ASD’s FuneralSync™ program allows funeral home software companies to integrate directly with ASD’s system, enabling information to be synched and automatically transferred between programs. Cadence is the first and only FuneralSync™ partner that offers an innovative aftercare solution for funeral homes. With a growing number of families needing assistance with the estate settlement process and accessible grief support, this integration represents a significant step toward streamlining post-funeral responsibilities for both funeral professionals and the families they serve.
“By bridging the gap between initial call intake and estate management, ASD and Cadence are empowering funeral directors to offer a more comprehensive level of care while saving valuable time,” shared ASD Sales Team Member and Third-Generation Family Representative, Joey Kelley. “This integration ensures that families can begin the estate settlement process with ease, reinforcing the funeral home’s role as a trusted resource during a challenging time.”
The partnership between Cadence and ASD is only the beginning of a long-term collaboration designed to enhance support for funeral professionals. With plans to expand their offerings and deepen their integration, they are committed to delivering innovative solutions that serve both funeral homes and the families they support.
“We are incredibly proud to partner with ASD, a true cornerstone in the funeral profession, whose decades of unwavering support to funeral homes have made a lasting impact.” says Rachel Drew, Founder and CEO of Cadence, “This integration is more than just a technical connection; it’s a powerful time-saving solution that frees up funeral directors to focus on what matters most: serving families with care and compassion. Together, we’re not only simplifying today’s workflows, but laying the groundwork for ongoing innovation that supports the profession for years to come.”
About Cadence
Cadence is a digital aftercare service, supplemented with one-to-one human support. Partnering with deathcare businesses to implement or enhance a continuation of care model, the platform is trusted to support families with the logistical and emotional challenges that come after a loss. By offering both estate administration guidance and grief support, Cadence raises the bar with a holistic approach to meet the needs of the modern consumer. For further information, visit https://www.cadenceco.com/ or book a free consultation with a Cadence representative here.
About ASD
ASD – Answering Service for Directors has created a new class of answering service for the funeral profession. Family owned and operated since 1972, ASD blends state-of-the-art technology with an extensive, 6-month training program focusing on compassionate care. The company’s custom-built communication systems and sophisticated mobile tools were designed solely to meet the needs of funeral professionals. By offering funeral directors unmatched protection for their calls, ASD has redefined the role of an answering service for funeral homes. For more information, visit www.myASD.com or call 1-800-868-9950.
