Can’t Complain Unless You Train
By Dr. Alan D. Wolfelt, author of Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today’s Families In my role as a consultant to funeral service I...
By Dr. Alan D. Wolfelt, author of Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today’s Families In my role as a consultant to funeral service I...
Two Chinese officials bought corpses from grave robbers to meet government cremation quotas, local media reported, as Beijing pushes to enforce its controversial and highly sensitive burial policies....
Article by: Jeff Harbeson, The Funeral Commander The news broke yesterday on Connecting Directors about Genesis Casket Company closing it’s doors. I read comments from various people in the...
Baltimore local, Annette March-Grier, Visionary and Co-Founder of Roberta’s House RISES above 10,000 nominees to be selected. Baltimore, MD (Oct 2, 2014) -- Annette March-Grier, RN, CFSP (licensed...
Brookfield, Wis. – The National Funeral Directors Association (NFDA) 2014 International Convention & Expo, held October 12-15 in Nashville, Tenn., drew 6,296 total attendees and 383 exhibiting companies...
Carla Valentine, who runs Dead Meet, the dating website for people who work in the "death industry" If you asked my 8-year-old self what the most romantic...
The LeMoyne Crematory, pictured above, held the distinction of being the only Crematory in the country from its inception in 1876 when America's first cremation took place, until...
From Left to Right: Steve Shaffer, 2015 Funeral Service Foundation Chair, and Steve Gackenbach, Memorialization Group President for Matthews International and Funeral Service Foundation Trustee Brookfield, Wis....
We heard early Tuesday morning from multiple funeral directors in Ohio and Indiana that their Genesis Casket reps informed them the company was ceasing all operations and shutting...
NewBridge Group, a Mergers & Acquisition Consultants firm based in Atlanta, facilitated a partnership between Premier Funeral Management Group (PFMG) and Cotrell Funeral Service & Southern Missouri Crematory...