Media, PA—Imagine if your funeral home’s phone lines were out of service—how much time would pass before you were made aware? ASD – Answering Service for Directors has taken steps to ensure this will never happen to their clients. The company’s Emergency Broadcast System provides funeral professionals with a timely and reliable notification in the event of a serious loss of capacity at ASD.
On Sunday, July 1, ASD will administer the quarterly test of the Emergency Broadcast System. Although ASD has not experienced an interruption of service since employing the Emergency Broadcast System in 2009, the quarterly test is part of the company’s initiative to prepare in advance for any unforeseeable event. As a responsible partner to the funeral community, ASD created these safeguards to ensure directors are made aware immediately if their phone lines are unprotected.
As part of the Emergency Broadcast test, ASD is asking their clients to take a moment to review the contact information listed for their funeral home. Clients can visit myASD.com and click on the ‘Crisis Notify‘ tab. Every season, ASD will transmit a quarterly message to test the functionality of the broadcast system and to verify that all emergency contact preferences are up-to-date. The test notification will be made to each phone number, fax number and email address listed on the account’s Crisis Contact page.
ASD will conduct Emergency Notification tests on a Sunday in the beginning of each quarter at 4 p.m. EST. Reminders will be sent the prior week. In addition to these precautions, ASD’s building is equipped with a powerful generator, fully integrated with a backup battery system, which is tested weekly to prepare for local power failures. The company’s systems were designed to utilize multiple long distance providers simultaneously so a disruption of service on any carrier’s network will not disable ASD’s operations. In the event of an outage, ASD can reroute all calls to a working network.
In keeping with the company’s culture of transparency, the Emergency Response Plan provides funeral professionals with added peace of mind. No matter the situation, funeral professionals can rest assured that their calls are ASD’s top priority. With stand by support and backup security measures, ASD offers protection well beyond any of the other 1,000 answering services in North America.
ABOUT ASD
ASD is the leader in answering services and call support for funeral professionals. Family owned and operated, ASD blends state-of-the-art technology with an experienced team of knowledgable call specialists that possess a high level of understanding of the funeral process. The company’s intensive training programs ensure that the potential value of every call is recognized and communicated to directors in the most cost-efficient way. ASD’s innovative technology, custom-built systems and call support expertise have made it a national leader in the death care profession. Headquartered in Media, Pennsylvania, ASD offers customizable answering service options for funeral homes and funeral related businesses of all sizes. For more information, visit www.myasd.com or call 1-800-868-9950.
Connect with ASD online
Facebook: facebook.com/myASD
Twitter: @myASDcalls
