On Monday, October 8, ASD – Answering Service for Directors was named the winner of the National Funeral Directors Association’s 2012 Innovation Award. The company was recognized for their game-changing Smart Phone application, ASD Mobile, which has revolutionized communication for thousands of funeral homes nationwide. ASD is honored to receive this award from the world’s leading funeral service association.
Established in 2009, the NFDA Innovation Award is given annually to a funeral service vendor whose product or service was introduced during the previous year and represents creativity, innovation and excellence. A distinguished panel of judges selected ASD Mobile as one of the five finalists for the award. After the 2012 finalists were selected, the funeral service community had several months to vote on the product or service they felt deserved the award.
ASD Family-Member Owner Kevin Czachor was on stage today to accept the prestigious award at the Opening General Session of the NFDA’s International Convention & Expo. Within minutes of the announcement, ASD’s social sites began to fill up with comments from funeral professionals showing their support and appreciation for the app.
“Our team of programmers built everything from the ground up with perfection as our goal. ASD Mobile is just another example ASD’s commitment to excellence that our clients have come to expect,” Kevin said. “We are honored and humbled that so many funeral professionals took the time to vote for our mobile app.”
More than one quarter of ASD’s clients rely on the ASD Mobile app to manage their ASD account and monitor critical calls while on-the-go. The app has received over 50 Five-Star Reviews on the Apple iTunes Store since it was introduced less than 10 months ago—exceeding all other mobile apps created for the funeral profession. Many of the reviews posted by directors describe how the app has transformed the way their funeral home conducts business. Owners and part-time staff alike rely on the app to send and receive information. In addition to the number of current users, ASD Mobile 2 is growing rapidly, with an average of 20 downloads per day.
“The ASD Mobile app is truly amazing. It functions on so many levels and and lets clients have complete control in an instant,” wrote Rebecca Lautenslager, Director of Shaughnessey Banks Funeral Home, in a recent review. “I’m not typically impressed with apps but this one really does make the life of a funeral director easier and more manageable.”
ASD is honored that the NFDA judging panel and funeral service community recognized the value and efficiency that its app delivers. The company will continue to seek innovative mobile solutions for the profession and has plans for an imminent release of ASD Mobile for Android. Currently, over 100 Beta Testers are helping ASD refine their Android app before it is released to the Google Play Store.
About ASD
ASD is the leader in answering services and call support for funeral professionals. Family owned and operated, ASD blends state-of-the-art technology with an experienced team of knowledgable call specialists that possess a high level of understanding of the funeral process. The company’s intensive training programs ensures that the potential value of every call is recognized and communicated to directors in the most cost efficient way. ASD’s innovative technology, custom-built systems and call support expertise have made it a national leader in the death care profession. Headquartered in Media, Pennsylvania, ASD offers comprehensive answering services for funeral homes and funeral related businesses of all sizes. For more information, visit www.myASD.com or call 1-800-868-9950.
Connect with ASD online
Facebook: facebook.com/myASD
Twitter: @myASDcalls
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