Media, PA — Answering Service For Directors, the largest call center dedicated to the funeral profession, will administer the company’s quarterly test of their Emergency Broadcast System. This security measure provides a timely and reliable notification for clients in the event of a serious loss of capacity at ASD.
Although ASD has not experienced an interruption of service since employing the Emergency Broadcast System, the quarterly test is part of ASD’s initiative to prepare in advance for any unfortunate event. Understanding the potential value of their clients’ calls, ASD launched the Emergency Response Plan to alert directors and owners of any service outages.
Every season, ASD transmits a quarterly message to client to test the functionality of the broadcast system and to verify that the emergency contact preferences of their clients are up-to-date. Clients are sent a text, email, fax, and prerecorded broadcast message to their personal numbers and ASD mailbox. ASD also posts an alert message on www.myASD.com. This ensures that clients are never kept in the dark about any ongoing service interruptions.
Answering phones for a quarter of funeral professionals in the United States, ASD’s building is equipped with a powerful generator, fully integrated with a back up battery system. ASD tests their back up generator weekly to prepare for local power failures. The company’s systems are designed to utilize multiple long distance providers simultaneously, so a disruption of service on any carrier’s network will not disable ASD’s operations. In the event of an outage, ASD can reroute all calls to a working network. These extra precautions were created so that ASD can anticipate any disaster.
In keeping with ASD’s culture of transparency, the Emergency Response Plan provides funeral professionals with added peace of mind. No matter the situation, funeral professionals can rest assured that their calls are ASD’s top priority. With stand by support and back up security measures, ASD offers protection still unsurpassed among answering services.
About ASD
ASD is the leader in answering services and call support for funeral professionals. As a full service provider, ASD empowers directors and staff of funeral to offer the highest caliber of service, both at and away from the office. ASD’s innovative technology and call support expertise that have made it a national leader in the death care space. No other answering service can rival the state of the art technology, customizable systems and extensive training provided by ASD. Headquartered in Media, Pennsylvania the firm offers comprehensive answering services for funeral homes and funeral related businesses of all sizes. For more information, visit www.myasd.com or call 1-800-868-9950.
