Batesville Embraces Innovation with Investments in New Burial, Cremation and Technology Solutions to Elevate the Family Experience

Batesville Funeral Industry News Funeral Industry Press Releases October 16, 2024
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Batesville Embraces Innovation with Investments in New Burial, Cremation and Technology Solutions to Elevate the Family Experience

BATESVILLE, Ind., October 16, 2024 – Batesville, a leading provider of burial, cremation and technology solutions to deathcare professionals in North America, is showcasing its latest innovations at the 2024 National Funeral Directors Association (NFDA) Convention and Expo, October 20 – 23 in New Orleans, LA. The company has an expansive collection of caskets, urns, remembrance jewelry, and memorialization offerings on display, as well as technology solutions that drive operational efficiency and elevate families’ funeral experiences. One of the highlights of this year’s convention is the launch of the new Family Choices® digital and physical showrooms.“Batesville is investing in solutions that deliver value today and position our customers for the future, with highly differentiated products, an expanded technology portfolio and a completely reimagined funeral home showroom – the first major redesign in decades,” said Jenn Parvin, SVP and Chief Marketing Officer for Batesville. “NFDA is the perfect environment to share these solutions.”

Over the last year, Batesville has accelerated the development of new solutions, focusing on areas with the greatest opportunity and those with unmet needs. Its booth reflects a broad mix of new and enhanced products and technology demonstrations, including the recently acquired Halcyon by Batesville management software.

This continuous process of adapting and expanding allows Batesville to remain at the forefront, staying true to its mission of helping families honor the lives of those they love,® including those who dedicated their lives to serving our country. Here are just some of the new or enhanced products to explore at NFDA:

  • Marsellus® 410 Forever Honored Collection: Sophisticated Marsellus designs with a cherry satin finish and distinctive interiors that are tailored with blue or black accents to match the colors of the US armed forces. Caskets are suitable for burial or cremation.
  • N01 Midnight Gold: Part of the 18-gauge military casket collection, the N01 features rich velvet interiors with coordinating accent trim. Available in four paint/trim color combinations – Midnight/Gold, Midnight/Red, Neopolitan/Silver, and Sydney/Silver.
  • Dimensions® Oversize Caskets: A family favorite, the ON8 collection is now available in oversize 28” models with enhanced personalization in three colors – Platinum, Auburn Sunset and Violet Bouquet. New for 2025 – all Batesville-branded oversize products now include enhanced personalization.
  • Rookwood Ceramic Urns: Three exclusive designs, the Longworth, the Celestial and the Adams, available in three unique glazes, are meticulously crafted by the skilled artisans at Rookwood Pottery. Each urn is available in full size and keepsake.  
  • Contemporary 18K Gold Vermeil Jewelry: With more than 30 pieces of contemporary, stylish gold vermeil jewelry, families can get a touch of luxury at an affordable price.

Family Choices – the showroom of the future, here today

Selecting the right product for a loved one is one of the most difficult and important choices a family makes. Paralyzed by grief, the products and the room itself can be overwhelming. Batesville’s new Family Choices digital and physical showrooms transform this process, making it as simple and comfortable as possible. Developed in collaboration with funeral directors and leading digital and retail experts, Family Choices respects the traditions families value while embracing new approaches to deliver a better experience for families and funeral directors.

  • Family Choices Digital Showroom: This next-generation digital solution provides a personal, guided experience to walk families through their burial, cremation and personalization options, using 360-degree digital imaging and rendering capabilities that   are familiar and comfortable to today’s consumers. Available to funeral homes at no charge.
  • Family Choices Physical Showroom: A modern, sophisticated retail system carefully crafted with modular components, striking product displays, consumer-friendly educational materials, and sophisticated product imaging technologies to create a light and respectful atmosphere that encourages dialogue and results in more informed and personalized purchasing decisions.

Family Choices showrooms provide a consistent way to help families navigate a difficult process and optimize every engagement. Check out both offerings in the Batesville booth.

Technology solutions to simplify processes and grow your business

The right technology solutions can increase operational efficiency and improve profits. Stop by for a live demonstration and see how these Batesville solutions can work for you.

  • Custom funeral home websites: Flexible content management, complete design customization, profit-enhancing e-commerce offerings, dedicated in-house support, and efficiency tools, including the new AI Assistant,which uses information already gathered about the decedent to auto-fill form fields to create the case, configure services, enter family members, create, or proofread the obituary.
  • Halcyon by Batesville: A spectrum of cloud-based management solutions with user-friendly navigation and a comprehensive feature set for funeral homes, crematories, trade professionals, and pet cremation, including family-facing arrangement tools and QR code-enabled body tracking.
  • MIS Management System: Industry-leading management system provides cemetery and funeral contract management, trust management, business analytics, and 2D and 3D mapping in a single system to grow revenues, maximize efficiency and minimize risks.

Join us at the NFDA Welcome Party

Batesville is proud to co-sponsor the NFDA Welcome Party on Sunday, October 20, from 6 p.m. to 8 p.m. (CT) at Mardi Gras World. This is a great opportunity to reconnect with friends and get ready for an amazing week. Enjoy music, hors d’hoeuvres and refreshing beverages, including the iconic New Orleans Hurricane.

Exhibit hours are Monday, October 21, noon to 5 p.m., Tuesday, October 22, noon to 5 p.m.  and Wednesday, October 23, 9 a.m. to noon. For more information on Batesville’s solutions, contact your Batesville sales representative or visit www.batesville.com.

ABOUT BATESVILLE SERVICES, LLC

Batesville (www.Batesville.com) is a recognized leader in the death care industry in North America, offering a comprehensive portfolio of burial and cremation products, memorialization options and innovative technology solutions. For more than 125 years, Batesville has supported licensed funeral professionals in helping families honor the lives of those they love.® A history of manufacturing excellence, product innovation, superior customer service, and reliable delivery helped Batesville become – and remain – a market leader.