Gather Welcomes Annie McFarland as Senior VP of Customer Service

BOISE, Idaho — Gather, an innovative funeral home software company dedicated to helping funeral directors and families, is excited to welcome Annie McFarland as the company’s Senior Vice President of Customer Service.

“Annie’s extensive leadership experience and her commitment to excellence make her the perfect fit for our team at Gather,” says Zach Chatterton, CEO of Gather. “We have always prioritized superlative customer service to our amazing funeral home partners, and we are confident that her leadership will drive our customer service to even greater heights as we continue to grow quickly nationwide.”

Annie’s Story

Annie is known for her strategic vision and exceptional ability to build and lead cohesive, high-performing teams. She joined Gather because of the team’s innovative, energetic, and collaborative culture, which aligns perfectly with her professional ethos.

With 20+ years of leadership experience in customer service working for high-tech software companies and onboarding customers of all sizes, Annie is excited to dive headfirst into the world of death care and learn how Gather can better serve every funeral home and crematory customer. She brings a wealth of experience and will be an amazing resource to Gather’s growing number of world-class funeral professionals, helping everyone to get the most out of Gather. 

Outside of her professional life, Annie is an avid kayaker and biker who loves to give back to her community through service and education. She also enjoys spending quality time with her family and playing pickleball as much as possible.

About Gather

Gather is an innovative, all-in-one software company that helps hundreds of funeral homes with funeral management, live streaming, custom websites and body tracking. We love funeral directors and firmly believe that helping families through the loss of a loved one is one of the noblest professions. Our vision is to give funeral directors a seamless solution that helps both the funeral home and the families they serve.

To learn more about how Gather works or to schedule your free demo, please visit www.gather.app or call (888) 492-2697.