Montgomery & Steward wins OGR Exemplary Service Award
INDIANAPOLIS – The Order of the Golden Rule (OGR) awarded Montgomery & Steward Funeral Directors, Inc., of Pueblo, Colorado, with the Exemplary Service Award at its inaugural Golden Circle Celebration virtual awards ceremony April 29.
The Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss. Winners are selected based on professional excellence as evidenced by feedback from client families who respond to OGR’s proprietary Family Contact Program surveys. The comment that led to Montgomery & Steward’s selection was:
“The staff at Montgomery & Steward Funeral were very helpful during such a difficult time. I did not have to worry about a thing, they handled every detail perfectly. I would highly recommend them to others.
“The funeral director could not have been more helpful and made such a good impression on me and my family. He was always available to answer any questions I had. He was very knowledgeable, compassionate, and made me feel that he had all the time in the world to work with me on every detail.
“Montgomery & Steward went above and beyond to honor my family and gave my mom (deceased) great dignity and class. I received so many comments on how well everything was done. I would not change a thing. My mother’s funeral was a beautiful tribute to her because of all the attention to detail. Several people came up to me after the service and said that they will be making funeral arrangements at this funeral home.Very impressed!”
“The service that Montgomery & Steward Funeral Directors provided is just one example of why they received an Exemplary Service Award,” said OGR Executive Director Wendy King. “We are proud that our member firms practice the basis on which we were founded, the Golden Rule.”
Three Exemplary Service Awards are given out each year. Joining Montgomery & Steward in 2021 were Freitag Funeral Home in Bridgeton, New Jersey, and Plummer Funeral Services in Litchfield, Illinois.
About the Order of the Golden Rule
Founded in 1928, OGR is an association of independently owned and operated funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit OGR.org.