Batesville Welcomes Funeral Professionals to National Convention in Indiana
Company offers unique line-up of new products, education and networking opportunities
BATESVILLE, IN., October 13, 2015 – Batesville, the leading provider of comprehensive solutions to the death care industry, is welcoming funeral professionals from across the country and around the world to its home state of Indiana for the 2015 National Funeral Directors Association (NFDA) International Convention & Expo, October 18 – 21, 2015, in Indianapolis, IN.
Nearly 120 years after the company was founded in southeastern Indiana, Batesville Casket Company – now just Batesville – still calls the town that shares its name home. “Indiana has been called the ‘casket capital of the country,’ and this is a really exciting opportunity for funeral professionals to experience a small part of what makes our state so great,” said Chris Trainor, president of Batesville.
A gold sponsor of this year’s convention, Batesville is offering a unique experience for funeral professionals, with special events, speakers and guests throughout the week – in its booth and at the company’s headquarters.
“Funeral professionals have the difficult job of guiding families through an emotional journey, with special needs and challenges at every turn,” said Trainor. “By listening to customers, we’ve developed a deeper understanding of the nuances of a family’s journey and tailored solutions to support them every step of the way.”
Batesville experts will demonstrate a variety of solutions that follow a family’s funeral planning process, from before there is a need to after the service is complete. Conference attendees will have a chance to walk through the entire journey, which includes solutions for:
- The home – using technology to reach families before the first call
- The arrangement office – providing simple tools to guide the selection and planning process
- The selection room – simplifying product selection through education and visual reinforcement
- The visitation – finding meaningful ways to honor each personal journey
- The back office – solving the common challenges of managing your funeral home
Education and learning are an important element of the national convention. Batesville is a co-sponsor of all NFDA educational workshops, and is also offering a number of opportunities for attendees to learn about key industry topics from recognized experts and network with some of their peers.
Monday, Oct. 19 Dr. Alan Wolfelt will be on hand to discuss the components of meaningful funerals. 1:00 – 5:00 p.m., Batesville booth 1137
Tuesday, Oct. 20 Mike Bryan, general manager of Batesville Technology Solutions, will present “Using Technology to Work Smarter and Increase Family Satisfaction.”
11:15 a.m. – 12:15 p.m., Room 233
Meet & Greet, a time for informal conversations with funeral professionals from across the country on key industry topics and best practices
2:00 p.m. – 4:00 p.m., Batesville booth 1137
With true Hoosier hospitality, Batesville invites funeral professionals to an Open House on Wednesday, October 21, 2015, from 1:00 p.m. – 5:00 p.m. at the company’s headquarters in Batesville, IN. Visitors will have the opportunity to explore the company’s Customer Business Center and Customer Training Center, tour our metal manufacturing facility, and talk with experts about merchandising, selection room design, cremation, technology, and more. For more information on the Open House, contact Janet Kirschner at 812.934.6751 or [email protected].
Don’t miss these other special events:
Sunday, Oct. 18 6:30 p.m. – 8:30 p.m. Welcome Party at the Indiana State Museum
Tuesday, Oct. 20 9:45 a.m. – 11:00 a.m. Service of Remembrance honoring
President Abraham Lincoln – casket provided by Batesville
Batesville (www.Batesville.com), a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry, offering a comprehensive portfolio of Burial Solutions, Cremation Options, Memorial Solutions and Technology Solutions. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love.® Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems. Our manufacturing excellence, product innovation, superior customer service, and reliable delivery have helped Batesville be recognized by funeral professionals as #1 in product quality, service and innovation – 2 years in a row.
FOR ADDITIONAL INFORMATION, CONTACT:
Teresa M. Gyulafia
Director – Brand & Marketing Communications
©2015 Batesville Services, Inc.