Connecting Directors

Use Your Manners: Say Please and Thank You

Funeral Industry News March 11, 2010

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Now that many funeral homes are using social media outlets like Facebook and Twitter another problem is arising…what do we do with all the feedback we are getting?

People are starting to talk about the experience they had working with certain funeral homes by commenting on their (the funeral homes) Facebook wall. What is the next step for the funeral director who is running the site when this occurs? It isn’t that hard, respond with a simple thank you!! A thank you goes along way in today’s society. Many people have forgotten about their manners and rarely say thank you. We need to start doing it!!!

Below is a short (1 min 20 sec) video clip from Gary Vaynerchuk. Gary is Co-founder of Vayner Media, among other things, and consults daily with fortune 500 brands on how to engage in social media to build their brand. This video is about saying thank you. Good stuff…watch it!!

Video Source: GaryVaynerchuk.com