About Ron Rosenberg
Ron Rosenberg is a nationally recognized, award-winning expert on marketing and customer service and a winner of the prestigious “International Marketer of the Year” award at the GKIC International Marketing Summit. He has authored several books and learning systems and is the founder of Drive-You-Nuts.com, a customer service Web site.
Over 15,000 people have subscribed to his “In-A-NutShell” newsletter and he has shared his programs on marketing, customer service, leadership development, and change management with groups in Switerland, Japan, England, Northern Ireland, and throughout North America.
His expert commentary has been featured in The New York Times and The Washington Post, and in Smart Money and Real Simple magazines. He has been a guest on nationally syndicated radio shows including ABC Radio, Dateline Washington, and The Gary Nolan Show.
Ron is sought after to present keynote and breakout sessions, training programs, and corporate retreats. His client base reads like a who’s who list of small businesses, corporations, and associations, including Ace Hardware, Dow Chemical, Nortel Networks, Sumitomo Electric Lightware, Ben Bridge Jewelers, the American Gem Society, and American Society of Association Executives.
Ron is normally paid as much as $1,000 to write articles on marketing and customer service in several industry niches, including the funeral industry. At the NFDA 2007 Convention in Las Vegas, Ron Rosenberg present, “The Inner Secrets of Outrageous Marketing.”
Ron is author of Breaking Out of the Change Trap, a practical guide for organizational change. His upcoming book, Take Charge of the Things that Drive You Nuts, shows individuals and companies how to get the service they deserve.
Ron holds an undergraduate degree in Computer Science from Rochester Institue of Technology, and an MBA from Southern New Hampshire University.