Professional Guidance & Resources

No matter what business you are involved in, one basic truth is paramount. Your personal standards of excellence must top...

Did someone break into your office and steal your common sense? When did you last change ANYTHING on your website?...

As a Funeral Director, I have spent over 40 years observing and forming a set of guidelines for my own...

I am amazed by the insight of the young people who leave comments on this website. Connecting Directors provides a...

Your funeral home has been asked to serve the family of a politician who has died in office. It is...

There we go again ? repeating the same tired old routines we have for the past forty years. ?Yup, sonny,...

What constitutes pressure sales? I am sure that the answer has as many takes as there are individuals in the...

The most important thing that we can do as a funeral director is take the pulse of our business plan....

"When I am spending my own money ? service, reputation, reliability and, in some cases, ambiance, are more important than...

When you can answer that question confidently you will be the funeral professional we all aspire to be. Performance without...